Gift Ideas + Personalized

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Now is a great time to stock up on gifts for birthdays, holidays and special days during the year. Lakeside has amazing prices on everything you need for the holidays, plus gifts for pets, seasonal housewares and personalized gifts for every occasion. You will always find affordable gifts year-round when you shop with us. From cheerful figurines and inspirational collectibles to gourmet gift baskets and licensed apparel, we have fantastic gifts for all ages that are sure to impress. Whatever the holiday, whatever the time of year, celebrate and save with us!

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Returns

Returns

How to Return

No-hassle Returns & Exchanges:
We hope you are pleased with the item(s) you have selected! But if you need to make a Return or Exchange, we're here to serve you…It's as easy as 1-2-3:

Call Us!
If for any reason you are not satisfied with your purchase, please contact us at 847-235-8159 and we will arrange for a convenient, prepaid UPS return label to be sent to you.
Pack It!
Fill out the attached Returns and Replacement form, and pack it with the items you'd like to return or exchange in a shipping box.
Print and Ship!
Simply print your pre-paid label, attach it to your shipping box, and drop it at the nearest UPS facility!
To ensure delivery, please don't forget to remove any old shipping labels or barcodes from your box before sending.

Additional Returns Information:
When using our prepaid UPS return label, your return may be subject to a $7.99 per package fee for the pre-paid return label. This amount will be deducted from your return refund and will be reflected on your original method of payment. Your satisfaction is our concern and items you are not happy with may be returned at any time. In the unlikely event that your order arrives damaged or defective, please call us at 847-235-8159 within 30 days of delivery, and our Customer Service team will work with you to immediately correct this situation!

Should you choose to make arrangements with your own shipping carrier, please note return shipping expenses are not refundable. Personalized items may not be returned unless delivered damaged or defective.

To return
Using UPS		Using US Postal Service
	Returns Department The Lakeside Collection� 2800 Lakeside Dr Bannockburn, IL 60015		Returns Department The Lakeside Collection� PO Box 94835 Palatine, IL 60094-4835

If you like your product but would care to do an even exchange for a different size, color or style we currently have in stock, your replacement order will not be charged a new outbound shipping fee.

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Terms & Conditions | Privacy

Privacy

The Lakeside Collection� holds the privacy and security of our customers in the highest regard. The following data explains what kind of information is gathered on The Lakeside Collection� website and how the information is used.

The Lakeside Collection� will NOT rent, sell or trade the contents of our emailing list to any outside parties. You can be assured that your email address will be kept in strictest confidence.

Does The Lakeside Collection� offer secure online ordering?

Yes, we do. All customer and order information is securely stored behind a firewall and protected from unauthorized access. Your online session is encrypted using SSL with a certificate provided by Verisign. Therefore, none of your personal information, including credit card number, name and address, can be read as the information travels over the internet. Your credit card number is protected by our encryption methods as soon as we capture it and before it is stored in our database to protect it from potential theft. The Lakeside Collection� does not store your CVV2 credit card security code anywhere on its system.

What kind of information do you collect from me when I visit your web site?

We do not collect any personally identifiable information from those merely visiting our site. We do ask for additional information if you would like to place an order, request an order status or a free catalog, or if you need to communicate with us regarding an account issue.

What are cookies and how do you use them?

"Cookies" are files that are stored on your device's hard drive by your web browser and are used to improve your online experience. Cookies help us identify account holders and optimize their shopping experience by allowing functions such as online shopping carts. Accepting cookies through your web browser is your personal choice. You can set your browser to disable cookies. However, if you choose not to accept cookies, we may not be able to provide you with as good of an experience as one that is specifically tailored to your needs by utilizing the cookie.

We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. To opt out of our cookies used for this online advertising, click here.

We may use the services of third parties to collect and use anonymous information about your visits to and interactions with our website through the use of technologies such as cookies to personalize advertisements for goods and services. To learn more, or to opt-out of receiving advertisements tailored to your interests by our third party partners, visit the Network Advertising Initiative at www.networkadvertising.org/choices.

Does The Lakeside Collection� share information it collects from me with outside parties?

The information you provided on the website is used to fulfill a product order, a catalog request or research a customer inquiry. The information that you provide is stored in-house separate from the Internet. We do occasionally share name and address information with other catalog companies that offer similar products. We will not share any personal financial information. If you are on our catalog mailing list, or order from one of our catalogs, and would prefer not to have your name shared with other catalog companies, please email at MarketingDepartment@lakeside.com and ask that your name not be shared. From time to time, we may modify or amend this privacy and security policy in order to comply with new laws or regulations or to reflect future changes in our business practices. All such modifications and amendments to the privacy and security policy shall be posted here in the Customer Service section of www.lakeside.com. The current policy has been in effect since April 2015.

What do you do with my email address?

The Lakeside Collection� collects your email address as part of your registration with us. We use this address to communicate with you about your account. We do not sell your email address to others.

How else do you use information about me?

Once you make a purchase from us, you become a part of our customer file. As a valued Lakeside Collection� customer, you will be put on our mailing list to receive catalogs from us in the future.

How do I remove my name from The Lakeside Collection� mailing list?

If, at any time, you wish to be removed from our mailing list please contact us by email with your name and address or click on the 'Contact Us' option.

If Your Order Amount Is	Shipping Charges Are
up to $14.99	$5.99
$15.00 to $24.99	$7.99
$25.00 to $49.99	$9.99
$50.00 to $59.99	$11.99
$60.00 to $74.99	$13.99
$75.00 to $99.99	$16.99
$100.00 to $149.99	$19.99
$150.00 to $199.99	$23.99
$200.00 to $249.99	$27.99
$250.00 to $299.99	$30.99
over $300.00	11%

Gift Ideas + Personalized

Quilted Car Seat Covers

Laminator or Set of 100 Sheets

Jumbo Squeakimal Dog Toys

Monogram Wall Hangings

Scrolled Metal Pet Beds

Deluxe Quilt Rack with Shelf

NFL Universal Auto Sunshades

True Touch™ Deshedding Glove

Window Pane Sentiments

Sherpa-Covered Pet Steps

Scroll Pet Gate

NFL Team Throwback Footballs

Metal Lattice Raised Pet Feeders

Personalized Tote with Removable Coolers

Blessings Jars

Occupational Prayer Plaques

Soft-Sided Printed Pet Carriers

21-Photo Collage Frame

Personalized Love Letters Wall Art

Gift Wrap Organizer Totes

Cupcake Novelty Pillow

Novelty Shaped Pillows

Pizza Novelty Pillow

42" x 27" Waterproof Pet Pads

Abbey Press Inspirational Trinket Plates

Animal Statue with Knife

Hamburger Novelty Pillow

Cookie Novelty Pillow

Sets of 2 Gourmet Spice Grinders

Personalized Street Scene Wall Art

Floating Charm Locket Necklaces

4-Pc. Bathtime Doll Set

Mary Phillips Wine Glasses

Outdoorsman Card & Dice Gift Tins

Mani Pedi by Laurant™

30-Ft. Screen Repair Tape

Swinging Chair Hammocks

Happy Camper Tabletop Collection

Garden Kneeler Seat with Pouch

Sentiment Key Chain in Gift Box