Credit Cards and PayPal
The Lakeside Collection accepts Visa, MasterCard, American Express, Discover and PayPal.
Check or Money Order
If you prefer to pay by Check or Money Order, please mail your order with payment to the address below. When you provide a check as payment, you authorize us to use information from the check to make a one-time electronic fund transfer from your account, or to process the payment as a check transaction. You also authorize us to collect a State of Illinois allowable fee of $30.00 through electronic fund transfer from your account if your check is returned unpaid. This authorization may be revoked at any time prior to the electronic debiting of your account for this state allowable fee by written notice to The Lakeside Collection, sent certified mail return receipt requested.
The Lakeside Collection
P.O. Box 3088
Northbrook, IL 60015-3088
Received a bill in the mail? Click Here
Do I owe sales tax on my purchase?
The Lakeside Collection collects sales tax for all states that require sales tax be collected on purchases. Go to https://www.avalara.com/taxrates/en/state-rates.html to check the requirements and rate for your state. While sales tax will be automatically applied during online or phone checkout, if ordering by mail, please include the appropriate sales tax with your payment. Your purchase is subject to sales/use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet, by catalog or other remote means. You are still responsible for tax on your purchase. Most states require purchasers to file a use tax return to report any purchase that was not taxed and pay tax on the purchase.
How do I pay a statement received in the mail?
You can pay for your shipped orders online with an electronic check quickly and easily using our Pay Online feature. Log in to My Account now to make a payment or see our Online Payments help section for additional details.
In addition to online payments, we accept mailed payments in the form of check or money order. Be sure to include the payment copy of your invoice or statement with your payment, indicating the amount paid per invoice, and write your account number on your check or money order. This will help us process your payment faster and more accurately.
Please be advised that returned payments may be recovered electronically along with a $30 fee.
When do you charge my credit card?
Your credit card will not actually be charged until your merchandise has been shipped. However, at the time you place and pay for your order, we pre-authorize for the amount of all in-stock merchandise, plus applicable shipping fees, with your credit or debit card issuer. This may have an effect on your account balance. For more information about credit card authorizations and charges, please contact your credit card issuer at the customer service phone number on the back of your card.
What is my Credit Card Security Code?
The Credit Card Security Code is:
A three-digit security code that is printed on the back of VISA, MasterCard or Discover credit cards in reverse italics in the card's signature panel.
A four-digit security code that is printed on the front of American Express cards above the credit card number.
The code is used to verify that the card is in the user's possession.
Why was my credit card declined?
The bank that issued your credit card was unable to authorize the charge. Please contact your bank directly for specific information.
If you refund my credit card, how long does it take for the credit to appear on my account?
Please allow one billing cycle for the credit to appear on your account.