Overall rating: 3.0916336 / 5 from 251 reviews.

AI Generated Review Summary

The Rustic Sliding White Barn Door Pet Crate is praised for its great look and farmhouse-inspired design, which blends seamlessly into any space. While it is easy to assemble, some customers found the instructions difficult to follow. The crate's material and quality have received mixed reviews, with some noting issues with the screws and overall build quality. Despite these concerns, many customers appreciate its airy design and secure latch.

Summary topics

  • Build Quality (19%): Several customers stated that the product has poor quality material and poor quality, with some minor issues.
  • Assembly Instructions (9%): In general, customers found the instructions to be difficult to follow, but some found them easy to follow.
  • Crate Design (22%): A significant number of customers remarked that the crate looks great and is easy to assemble, but some had difficulty assembling it.
  • Pet Compatibility (12%): The feedback is varied, some dogs break it immediately, while others love it and find it functional.
  • Furniture Aesthetics (6%): It was observed by customers that the furniture is beautiful, well-designed, and easy to assemble.

Review topics: ["instructions","size","colors","problem","fit","shipping","looks","works","style","value","feel","crate","screws","customer service","finish","dog","pressure","put","door","furniture","piece","directions","latch","home","cage","puppy","picture","bed","stay","glue"].

Review highlights

  • "Perfect size for my Maltipoo , good quality and easy instructions."Marie
  • "Looks much nicer than portable carrier looking dog crate."Lkhunter
  • "This is the perfect crate for our sweet little dog"Tatertot

Reviews

It was delivered with no

"It was delivered with no hardware to put it together. It is also pretty cheap looking"

Allie M. (1/5)

Looks great. Fairly easy to

"Looks great. Fairly easy to assemble. However, screws for top were too long, so “broke” through top. Either thicken top or actually include the shorter screws that were mentioned."

Louise P. (5/5)

Do not buy - waste of money

"I ordered this crate before Thanksgiving, and I still haven’t been able to assemble it. It arrived with no instructions, so I reached out to customer service. Even though I provided my order number and regularly receive emails from them at my current email address, they insisted my email “wasn’t up to date. ” From there, I had an unexpectedly difficult time proving that I was the actual purchaser because the only email they had on file was one I haven’t used in decades. Since I no longer have access to that old address, they said they couldn’t help me. It turned into a frustrating back‑and‑forth just to get them to agree to send the instructions — which should have been included with the crate in the first place. When I called, they still couldn’t provide the instructions themselves. Instead, they had to submit a request to another department, and I waited over a week before I finally received an email — which was sent to my work email, not the email I had specifically asked them to use. Once I finally got the instructions, I discovered that several required parts were missing from the box. I had to request additional parts, which has delayed assembly even further. To make things more confusing, a couple of bolts were included that the instructions say I won’t need at all. At this point, I still can’t assemble the crate because I’m waiting on the replacement parts. The entire experience has been far more frustrating and time‑consuming than it should have been."

Vanessa (1/5)

Dog crate

"We put it together but the back came off my husband is going to put some extra backing on it to hold it but other than that love it"

Selt1983 (3/5)

Dog crate

"I bought this dog crate a year or so ago & it has failed to stand up, the black trim piece that holds the door intact has broken in several pieces, particle board, very disappointed."

Catwall (2/5)

Great buy

"Nice looking dog crate. My CKC Jake love his new home. Caught him sleeping in it yesterday mid-day for a nap. The wood funish goes nicely in our family room."

1Bigeventure (5/5)

Beautiful but useless

"This is beautiful but one of the wheels fell off and now the door is half off."

Jacksonsportsmom (2/5)

Beautiful but cheap material

"Bought it for our new Boston Terrier pup. The material was so cheap I had to be careful as the screws would strip out the cheap particle wood it is made out of, and a Crumb from a chocolate chip cookie scratched the roof. Being SUPER careful it's okay, but the lock does not work in any capacity. If you can secure it differently than you're good. We use the above kennel when running errands he can't come on. And the pretty but cheap one for when he just wants to nap away from kids. Beautiful but should be listed for a cheaper price or use better quality wood/particle board."

BostonMama (4/5)

Love it

"I bought this and received it 2 weeks ago. I love it that it does not look like a crate for my dog."

Lizzy12345 (5/5)

Little disappointed

"This crate was bought for our eight week old Border Collie puppy because it was going in the livingroom and looked like furniture. Unfortunately we did not take the right measurements so it was smaller then we thought. The only thing we did not like about it was the latch on the door, because our puppy was able to open the door by putting her paw outside and lifting up the latch. My husband put a small screwdriver in the hole of the latch and this kept her from opening the door again."

Shar26 (4/5)

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